Adding Text

A question type allows you to add a text based question or if you would like post a message.

  • Step 1: At the top right corner of the tab, click on "Add".
  • Step 2: Select Text.
    If you wish to align your question box below another question box, say Q11, then select Q11 and then click on “Add”.
    You can also drag and drop the question box to change the sequence of a question.
  • Step 3: Pick a "Question Type" from the top right section of the Question Box. The default selected is "Free text" (aka open-ended question). (Look at Question Type to see details of configuration for each type.)
  • Step 4: Click on the chat bubble, this will highlight the text and allow you to type any text you like. For better customer experience and engagement, it is advised to keep your questions short and crisp.
  • Step 5: After you are done editing, click outside the question box for the system to auto-save your edit or simply hit the Tab key. The auto save is always on and will activate after you make any change to the Survey configuration.