Event Messages

Bot displays default error messages. It can be overridden with the messages your own custom messages.

  • Enters invalid data: When user enters invalid data (ex. Phone number, email etc.) the bot will prompt an error message before asking the same question again. You can user your own message for the bot to prompt when user enters invalid data.
    Bot message: Looks like you have entered the wrong information. Type done if you want to exit these set of questions.
    You can override this message with your own message and click OK.
  • Exceeds maximum number of attempts: When user enters invalid data more times than the limit you have set for number of tries, bot will prompt a message and terminate the survey. Data gets saved till this point.
    Bot message: Ok we can do this another time. Just say start to get going again. You can override this message with your own message.
  • Exits after Partial completion: When user exits in the middle of the survey or user keeps the tab open for some time and forgets, bot will prompt a message and terminate the survey. Data gets saved till this point.
    You can override this message with your own message.