General Settings

  • Limit to one response: When enabled, it will allow users to take the survey only once.
  • Show survey as a button: When enabled, the survey name will be shown as button. You can start the survey by clicking on that button.
  • Survey Status: You can enable/disable the survey. For ex: If you got the required number of responses or quota limit reached, you can disable the survey. The survey doesn’t start when disabled.
  • Number of tries: When user enters invalid data (ex. Phone number, email etc.), the bot will ask for the question again and ask the user to enter valid data. By default the number of tries is 2 i.e. if user enters invalid data twice, bot will terminate the survey and the data gets saved till that point.

Note: You can set it to unlimited, but the number of tries is capped at 100.